Reference

api55 Privacy Policy for Your Data

Our Privacy Policy explains how api55 handles the details connected with your account, device, wallet status and support requests.

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api55 api55 Privacy Policy for Your Data
CONTACT PATHS

Get Privacy Policy Help Beside Your Account

A clear contact route helps you act on this Privacy Policy without searching through unrelated pages. Start from the support option beside the cashier path, include the account phone number or reference that helps us locate the record, and avoid sending a wallet PIN or login password. We use the details in your request only to confirm identity, investigate the issue and respond through the available account support route.

Team online

Account data request

Ask us to locate the account details connected with your phone verification step. Include the relevant account reference so we can check the correct record without requesting your password.

Wallet record query

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the transaction reference and date. We can compare the payment status without asking for your wallet PIN.

Cookie assistance

If a device keeps an old session or cookie choice, contact support from the account menu and name the device path. We can explain the next privacy step without taking remote control.

HANDLING DETAILS

Six Ways We Handle Your Privacy

We keep this policy practical by linking each data type to a clear account action. Phone verification helps us distinguish your account before access, while device signals help identify unusual login behaviour.

Account records

We store the account details needed to create, verify and maintain your access path. Phone verification is used before account entry, helping us connect a request with the correct account.

Device signals

Login time, browser or device signals may be recorded to detect unusual access. This helps us protect your account without treating those signals as wallet credentials or private message content.

Cookie controls

Cookies can remember a session, language choice or privacy setting. You can adjust browser controls, though removing necessary cookies may require you to complete the account path again.

Payment references

A DANA, OVO, GoPay or QRIS reference lets us match a cashier event with your account. Bank transfer and virtual account checks use the related status record, not your banking password.

Retention period

We keep records only while needed for account security, payment reconciliation, dispute handling or legal duties. When a record is no longer needed, our handling follows the applicable retention process.

Change requests

To request access, correction or removal where available, contact us through account support. State the request clearly and provide enough account detail for identity checking, never your login secret.

Privacy Policy Questions Before Access

These Privacy Policy answers address the account and payment questions we expect before you open an account. They explain what to send, how device records work, and where local access rules apply, including when you check the lobby from a mobile browser.

The api55 Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages, payment references and retention. It applies to the data path connected with your account.

No. Our Privacy Policy uses payment references and status details for DANA, OVO, GoPay, QRIS, bank transfer or virtual account checks. We do not need your wallet PIN or banking password.

Use the support option beside the account cashier path and ask for an account data request. Include your verified phone detail or account reference so we can check identity before responding.

Cookies can remember your session and privacy choice on a mobile or desktop browser. If you remove necessary cookies, you may need to complete phone verification and the account path again.

We retain payment references for the time needed for account security, reconciliation, disputes and legal duties. This can include DANA, QRIS, bank transfer and virtual account status records.

Yes, where available under applicable rules, contact account support with the correction you need. We may request a verified account detail before changing information connected with phone access.

Our Privacy Policy applies to supported Indonesian access where local law permits. Availability and eligibility depends on local law, so check the access message shown for your location before opening an account.

Related Pages

api55 Indonesia FAQ Account information About Us Access guide